The powers of emotional intelligence

For a long time emotions have been considered as weaknesses that do not be- long in a professional environment. But recent research in neurosciences showed their actual benefit. According to the Economic forum of Davos, Emotional Intelli- gence is one of the ten key skills that allows you to have a successful professional life in 2020. This book aims to show the manager how to develop his emotional agility while serving his team’s performance:

• Becoming aware of our emotions and our feelings; knowing how to channel and express them

• Knowing and understanding other’s emotions and taking them into account